Privacy and cookie policy

If you use our services, we collect different types of information about you, such as your contact details and your IP address. We use Google Analytics and HotJar.

What personal data do we process?

If you use our services, we collect different types of informaAon about you, such as your contact details and your IP address. We process the following personal data:
  • Contact details, which includes personal data that we can use to contact you: name, surname, e-mail, telephone and any informaAon you may disclose in the online form or by photograph;
  • Data about the devices from which you access the web, such as the IP address and associated locaAon, the chosen browser and browser version;
  • For the purposes of analyAcal processing and adverAsing, we use Google AnalyAcs, Facebook Pixel and Hotjar, which collect certain data. More below

Google AnalyAcs

Name / InformaAon: This website uses Google AnalyAcs, a web analyAcs service provided by Google Ireland Ltd (“Google”). Google AnalyAcs uses a special form of cookie which is placed on your computer and which enables an analysis of your use of the website. The informaAon collected by the cookie about your use of the website is generally transmibed to and stored on a Google server in the USA. Google AnalyAcs is extended on this website to include the code “gat._anonymizeIp();”, which provides for the anonymous collecAon of IP addresses (so-called IP masking). By anonymising your IP address on this website, Google will shorten your IP address in the EU and other contracAng states of the European Economic Area. Only in excepAonal cases will the enAre IP address be transferred to a Google server in the USA and shortened there. Google uses this informaAon on our behalf to analyse your use of this website, to compile reports on website acAvity and to provide addiAonal services relaAng to website acAvity and internet usage. Google may transfer this informaAon to third parAes where required to do so by law or where such third parAes process the data on Google’s behalf. The IP address provided by your browser as part of Google AnalyAcs is not combined with any other data provided by Google. We use Google AnalyAcs to analyse and regularly improve the use of our website. The staAsAcs we obtain help us to improve our offer and make it more interesAng for you as a user. At the same Ame, we obtain informaAon about the funcAonality of our website. In the configuraAon of Google AnalyAcs, we have ensured that Google receives this data as a processor and is therefore not allowed to use this data for its own purposes. The configuraAon of the adverAsing funcAons of Google AnalyAcs is independent of this and is described in the relevant secAon, provided that it is also used on this website. Recipients: Third party data: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Google AnalyAcs, General overview of the Google AnalyAcs Security and Privacy Principles, Google Privacy Policy. Google complies with the provisions of the EU-US Privacy Shield. IllustraAon / Disclaimer: You can disable the storage of cookies by selecAng the appropriate senng in your browser. In addiAon, you can prevent Google from logging and processing the informaAon related to your use of the website collected by the cookie (including your IP address) by downloading and installing the browser add-on available on the website. Cookie lifeAme: up to 12 months (this only applies to cookies set by this website). Maximum data storage period: up to 26 months. Legal basis: ArAcle 6 (1) f GDPR (legiAmate interest) Google AnalyAcs adverAsing features If you consent to the use of the adverAsing features of Google AnalyAcs, this website will use the enhanced features of Google AnalyAcs in addiAon to the standard features. The Google AnalyAcs adverAsing features used on this website include reports on demographic characterisAcs and interests within Google AnalyAcs. We use Google AnalyAcs cookies to anonymously assess the demographic characterisAcs and interests of visitors to our website. We use this informaAon to improve the website. You can prevent your parAcipaAon in this tracking process in several ways: a) by senng your browser accordingly; b) via the Google adverAsing senngs on hbps://www.google.com/ads/preferences/?hl=en; c) by senng your cookie opAons accordingly. Please note that if you do this, you may not be able to use the full funcAonality of this offer. Shelf life: up to 26 months. Legal basis: ArAcle 6 (1) a GDPR.

Hotjar (Hotjar Ltd.)

This website uses the Hotjar web analyAcs service from Hotjar Ltd.Hotjar Ltd is a European company with its registered office in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel: +1 (855) 464-6788). This tool shows us the movements on the web pages where Hotjar is being used (so-called heatmaps). It allows us to see how far users move, which bubons they click and how oren. In addiAon, the tool can be used to get direct feedback from website users. This gives us valuable informaAon that we can use to design our websites to be faster and more customer-friendly. The above analysis is based on our legiAmate interests in opAmising and markeAng our website and designing it accordingly in accordance with ArAcle 6(1)(f) of the GDPR. When using this tool, we pay parAcular abenAon to the protecAon of your personal data. Therefore, we can only find out which bubons you click and how far you move. Areas of web pages that contain your personal data or the personal data of third parAes are automaAcally hidden by Hotjar and can therefore never be read. Hotjar provides each user with a “Do Not Track-Header” opAon to prevent the use of the Hotjar tool, so that no informaAon about visits to individual websites can be recorded. This senng is supported by all the latest versions of available browsers. Your browser will then send a request to Hotjar to disable tracking of the individual user. If you use our website with different browsers/computers, you must set the “Do Not Track-Header” opAon separately for each browser/computer.

Webpushr

Your privacy is important to us. That is why we want you to be informed about what informaAon we collect when you choose to receive push noAficaAons via our website using Webpushr. Collected user data: When you opt in to receive push noAficaAons, we store the following data:
  • Date when you opt in to receive push noAficaAons.
  • Endpoint: a specific URL and associated encrypted keys poinAng to the push server.
  • Your local Ame zone.
  • Device type: mobile or desktop.
  • OperaAng system: e.g. Mac OS, Windows, Android, etc.
  • Browser: e.g. Chrome, Firefox, Opera, Edge, etc.
  • Geographical locaAon: city, state and country.
  • Date of last meeAng.
Cookies: Webpushr uses cookies to operate by “remembering” what you have done on previous pages or interacAons with our website. These cookies include:
  • _webpushrPageViews: tracks the number of page views.
  • _webpushrSubscriberID: configured only for non-HTTPS websites to verify the user’s subscripAon.
  • _webpushrPromptAcAon: saved if the user rejects push noAficaAons.
  • _webpushrEndPoint: stores the unique URL associated with the user’s push noAficaAon subscripAon.
  • _webpushrLastVisit: tracks the user’s last visit to the website.

Why do we process data?

On the pages of our website, we use cookies; we use your data to determine the number of visitors and other staAsAcal processing (More in the previous secAon on Google AnalyAcs and Hotjar). This website uses cookies to improve your experience. We use cookies strictly necessary for the proper funcAoning of the website and opAonal cookies for analyAcs purposes. Necessary cookies are essenAal for the proper funcAoning of the website, we addiAonally use, opAonal, third-party cookies to help us analyse and understand how visitors use our website. OpAonal cookies will only be stored in your browser with your consent. You also have the opAon to opt out of these cookies. However, turning off some cookies may affect your browsing experience. We collect and use your end-user data primarily in the well-defined area of standard web push noAficaAon enablement, so that you can update your customers via web push noAficaAons. We use your end-user data to enable you to use the various features we offer as part of our sorware platorm. These features include, but are not limited to, dashboards, user segmentaAon, custom events, conversion tracking, automaAc push noAficaAons, manual push noAficaAons, etc. SomeAmes we use your end user data internally at an aggregated meta level in order to improve our products or services.

Who do we share your personal data with and how do we protect it?

Google AnalyAcs: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Google AnalyAcs, General overview of the Google AnalyAcs Security and Privacy Principles, Google Privacy Policy. Google complies with the provisions of the EU-US Privacy Shield. Hotjar: Hotjar Ltd. is a European company with its registered office in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel.: +1 (855) 464-6788). Webpushr:WebPushr, 3031 Tisch Way, San Jose, CA 95128, United States of America We store your personal data on a secure server at Avant.Si d.o.o. (neoserv.si) where we also host the website.

What are your rights in relaAon to the processing of personal data?

You have a number of rights in relaAon to your personal data. These rights include: Right of access You have the right to know what informaAon we collect about you, for what purposes and for how long, where we obtain your personal data, to whom we disclose it, who else processes it besides us, and what your other rights are in relaAon to the processing of your personal data. If you are not sure what personal data we collect about you, you can ask us to confirm whether or not we collect personal data about you and, if we do, you have the right to see that informaAon. In accordance with your right to know, you may request from us a copy of the data we process, in which case we will provide you with the first copy free of charge and any subsequent copy for a fee. Right of recAficaAon If you noAce that the personal data we hold about you is incorrect or incomplete, you have the right to request that we recAfy or complete it without undue delay. Right to be forgoben or deleted In some cases, you have the right to have your personal data erased. We will delete your personal data as soon as possible if one of the following reasons is met:
  • We no longer need your personal data for the purposes for which we processed it;
  • you have withdrawn your consent to the processing of your personal data, which is data for which your consent is necessary and for which we have no other reason to conAnue processing.
However, please be aware that even if any of the reasons described above are met, this does not mean that all your personal data will be deleted immediately. This right cannot be exercised in the event that the processing of your personal data conAnues to be necessary for the fulfilment of our legal obligaAons. Right to data portability If you wish, it is your right to request and receive personal data relaAng to you that you have provided to us. To the extent that you request it, you will receive it in a structured, commonly usable and machine-readable format. At the same Ame, you have the right to provide this informaAon to other personal data controllers without hindrance from us.

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